Question 1

How do I book a ball machine?

Accepted Answer

Choose a hire package, select your preferred date and time, then complete your booking online. You'll receive an instant confirmation.

Question 2

Do you deliver to my venue?

Accepted Answer

We offer local delivery across Cheshire and the North West. Collection is also available. Delivery cost depends on your location.

Question 3

What's included with the machine?

Accepted Answer

Every hire includes the ball machine, 65+ padel balls, a fully charged battery, remote control, and a quick setup guide.

Question 4

Can I hire for a full weekend?

Accepted Answer

Yes — our Weekend Hire package gives you the machine from Friday to Sunday for just £110.

Question 5

How long does delivery take?

Accepted Answer

Most orders are dispatched within 1-2 working days and delivered within 2-4 working days.

Question 6

What is your returns policy?

Accepted Answer

We offer 30-day returns on most items. Products must be unused and in original packaging.

Question 7

How do I earn loyalty points?

Accepted Answer

You earn points on every hire and purchase. Create an account to get 100 points instantly, plus 1 point per £1 spent.

Question 8

How do I become a partner club?

Accepted Answer

Submit a partner club application on our Partner Clubs page. Our team will review and be in touch within 2 working days.

Question 9

What revenue share do you offer?

Accepted Answer

We offer flexible revenue-sharing options tailored to your venue. Contact us to discuss the best model for your club.

Frequently Asked Questions